DATA BACKUP AND RESTORE FULL

Determine if the data was lost within 30 days.Business Impact will be taken into account.More complex or very large instances can take longer.It typically takesВ 5-10 business days to perform a restore of a company instance.Each restore request is evaluated on a case by case basisВ by Operations Management and SuccessFactors Product Support.There are no costs required to request for an instance restore.Important: LearningВ Management (LMS) and BizX require seperate restore requests to the dedicated module teams (KBA for LMS 2535588В and KBA for BizX 2568976). Clients should be aware once an entire copy of an instance is restored to a second instance they will be responsible for extracting the data needed and for copying said data back into production. Note: TheВ restore process is an entire instance restore! There is no ability for us to restore specific pieces of data into a live instance systematically. Each restore request is evaluated on a case by case requests by Operations Management.re-importing data or extracting data from the customer's test instance). Prior to requesting a restore from Operations, Customer Product Support will first evaluate all optionsВ to recover the data using other means (i.e.Every effort is made to fulfill requests to recover customer data due to customer or application error.The goal is to have the ability to restore data at any point in time within the 30 day window.

DATA BACKUP AND RESTORE FULL

The Product is a full database backup on a weekly basis and incremental backups are taken daily.SuccessFactors keeps up to 30 days worth of backups of customer data.In the event a full restore of data is needed to a point in time, clients typically turn the system off to end users until the restore has been completed.The productВ is fully backed up to a point in time for both Production Data Centers and Preview Data Centers.Data is protected this way for both lossВ and corruption.The SuccessFactors applicationВ is continually being backed up, primarily for data protection.RememberВ to take ManualВ backups prior to making any imports or deletions that have the possibility of overwriting or deleting existing data.It is stronglyВ recommendedВ to request a backup prior to major configuration changes or activity (KBA 2568976).

Data backup and restore